We have customer friendly return & exchange policy 

1 - Cancellation Policy :

If unfortunately you have to cancel an order, please do so before you order is shipped, please log into your account and click on "cancel order" option against the order number that you want to cancel.

If you cancel your order before it is shipped, we will refund you the entire amount.

2 - Return Policy:

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at bhupendrasuthar2@gmail.com mentioning your Order ID.

We will personally ensure that a brand new replacement is issued to you with no additional cost. 

If you do not like the product, you will have to raise a return request from your account. You can log in to your account if you already have one or create a new one using the same email id which is used while placing the order. There is Return / exchange option available to choose. 

You will return the product to us at your expense to our address:

22, Vimal Estate, In Side P.M. School,

Opp. National Handloom House, 

Nr. Nagarvel Hanuman Road, Amraiwadi, 

Ahmedabad, Gujarat, India 380026

Return request will not be accepted through any other medium like email, Facebook / Instagram chat or phone call.

In case due to certain circumstances after raising the return request within 48 hours you are unable to return the shipment within the time frame no  refund would be made. Only credit note would be given.

When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of lost shipment we will need the proof of return your you.

Refund would be processed within 4-7 days after the product is received back to our warehouse in Ahmedabad.

3 - Exchange Policy:

You have to raise an exchange request within 8 days of receiving the product. You can log in to your account if you already have one or create a new one using the same email id which is used while placing the order. There is an exchange option available.

Once we have it with us, we will ship the replacement product to you within 5-7 working days.

Exchange is not possible if the product is installed and remove it (used product).

Exchange would not be accepted if the product was damaged in installation time.

for you.

If you want to exchange the product you ordered for with another product of higher amount, we will refund you the entire amount in your account for the product you returned. You can use this amount while placing new order and pay the full amount on your new purchase.

If you want to exchange your product with another product of lower amount , we would ship the product as soon as we receive it and the balance would be given in the form of credit note. 

Return of the exchanged product is not possible.